At Rongali Roots, we ensure that your orders are shipped through reliable and registered domestic courier services or Speed Post. We aim to dispatch all orders within 3 business days from the date of order placement and/or payment. Alternatively, shipping will follow the delivery timeline agreed upon during order confirmation. Please note that delivery is subject to courier company or postal service norms, and Rongali Roots will not be held responsible for delays caused by these external agencies.
Orders will be delivered to the shipping address provided by you at the time of purchase. Once shipped, you will receive an email confirmation with tracking details on the email ID registered with us.
For products marked as handcrafted or made-to-order, shipping may take slightly longer due to the time required for careful craftsmanship.
Shipping Charges:
Any applicable shipping fees charged by Rongali Roots or the seller are non-refundable in case of returns, exchanges, or cancellations after dispatch. We are committed to offering transparent pricing and ensuring your order reaches you in pristine condition.
Should you have any queries or concerns regarding your shipment, feel free to contact our support team. We are here to help!